Service Leader

Location Newcastle upon Tyne
Discipline: Restaurants
Job type: Full Time
Salary: £11.75
Job ref: 003022
Published: 12 days ago

We are excited to announce that we have a rare fixed-term maternity cover opportunity for enthusiastic restaurant supervisors / service leaders to join Fuego in our flagship Newcastle store!


This is a unique and exciting opportunity to work in a bustling full-service restaurant and, unlike many roles in hospitality, our roles do not include late night working giving a much sought after work-life balance.


Advertised hourly rate is not inclusive of a variable service charge allocation.


Please note that this is a fixed-term Maternity cover opportunity of up to 12 months.


About the opportunity


As a service leader you will lead a team of waiters and waitresses and role model excellence in the restaurants; maximising sales and productivity whilst coordinating and coaching the team on a daily basis.


About the candidate


We look for warm and welcoming people, who are adaptable, courageous, innovative and goal orientated to join us on our exciting journey. As well as these key characteristics, this role also requires some specific skills and experience to succeed…

  • Previous restaurant experience in leading a team
  • Passionate about food with a flair for delivering excellent customer service
  • An excellent communicator with strong interpersonal skills
  • Thrives in a fast paced, team orientated environment

When you join Fenwick you will receive;

  • 25% Colleague Discount (across most areas)
  • 28 days annual leave increasing by 1 day each year to a maximum of 33 days (pro rata for part time colleagues)
  • Birthday day - 1 additional day off in the month of your birthday
  • WeCare a 24/7 online GP, mental health support service, get fit programme and more.
  • 'Perks*' - a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities.
  • Pension scheme

About Fenwick


Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us.


Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.


Building upon the success of our 15 own-bought restaurants and esteemed restaurant concession partners across our 8 stores, our restaurant business offers an unparalleled dining experience, epitomizing the renowned Fenwick hospitality.