Are you ready to play a key role in supporting our Restaurant Functional Team and ensuring smooth operations within our dining establishments?
As a Restaurant Functional Team Admin, you'll provide comprehensive administrative assistance, reporting to the Area Operations Manager and collaborating closely with various internal and external stakeholders.
If this sounds like a role you would thrive in we would love to hear from you!
About the role
As our Restaurant Admin, you will be responsible for overseeing the smooth operation of key systems, including updating prices on tills, ensuring accurate availability in restaurant reservation platforms, and providing overall system management support.
You will play a crucial role in ensuring our systems are running efficiently and up to date, contributing to an exceptional guest experience and seamless day-to-day operations.
In addition to system support, you will take the lead on managing the order system for our celebration cakes, ensuring requests are processed accurately and in a timely manner. You will also support in briefing menus and signage required for restaurants, while monitoring cost and spend per store to ensure alignment with budget expectations.
As part of your wider responsibilities, you’ll also assist in keeping restaurant information on the website accurate and up to date, ensuring consistency across all digital touchpoints.
About the candidate
We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal-orientated to join us on our exciting journey. As well as these key characteristics, this role also requires some specific skills and experience to succeed…
- Relevant qualifications and/or experience in administrative support roles.
- Excellent communication and organizational skills.
- Proficiency in scheduling, documentation, and report generation.
- Strong collaboration and coordination abilities.
- Familiarity with branding and menu content management is advantageous.
When you join Fenwick, you'll receive;
- Up to 25% discount in all Fenwick stores and fenwick.co.uk.
- 33 days annual leave (inclusive of Bank Holidays)
- Your birthday off as an additional day annual leave – this can be taken any day within your birth month.
- WeCare -24/7 GP, wellbeing advice & support service.
- Pension scheme.
About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
Building upon the success of our 15 own-bought restaurants and esteemed restaurant concession partners across our 8 stores, our restaurant business offers an unparalleled dining experience, epitomizing the renowned Fenwick hospitality.